General conditions of sale

Article 1 – Purpose
These conditions govern sales by the company Ethniccraftsmorocco.
Article 2 – Prices
The prices of our products are indicated in euros including all taxes (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs for export.In the event of an order to a country other than Morocco, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These duties and sums are not the responsibility of the company. They will be your responsibility and are your sole responsibility, both in terms of declarations and payments to the competent authorities and organizations in your country. We advise you to inquire about these aspects with your local authorities.All orders, regardless of their origin, are payable in euros.The companyEthniccraftsmorocco reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the rate in effect at the time of validation of the order and subject to availability.The products remain the property of the companyEthniccraftsmorocco until full payment of the price.Please note: as soon as you take physical possession of the products ordered, the risks of loss or damage to the products are transferred to you.
Article 3 – Orders
The contractual information is presented in English and will be confirmed at the latest at the time of validation of your order.The companyEthniccraftsmorocco reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.
Article 4 – Validation of your order
Any order appearing on the websiteEthniccraftsmorocco .com implies adherence to these General Conditions. Any order confirmation implies your full and complete adherence to these general conditions of sale, without exception or reservation. All data provided and the recorded confirmation will constitute proof of the transaction. You declare that you are fully aware of it. The order confirmation will constitute your signature and acceptance of the operations carried out. A summary of the information in your order will be sent to you when you confirm your order.
Article 5 – Payment
The fact of validating your order implies for you the obligation to pay the price indicated.Payment for your purchases is made by credit card using the secure system.
Article 6 – Withdrawal
In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to provide reasons or pay a penalty.Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, you are liable. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.The return costs are your responsibility.In the event of exercising the right of withdrawal, the company will reimburse the sums paid, within 14 days following notification of your request and via the same means of payment as that used when ordering.
Article 7- Availability
Our products are offered as long as they are visible on the siteEthniccraftsmorocco.com and within the limit of available stocks. For products not in stock, our offers are valid subject to availability from our suppliers. In the event of product unavailability after placing your order, we will inform you by email. Your order will be automatically cancelled.
Article 8 – Delivery
The products are delivered to the delivery address indicated during the order process, within the time indicated on the order confirmation page.In the event of a delay in shipping, an email will be sent to you to inform you of any possible consequences on the delivery time indicated to you.In accordance with legal provisions, in the event of a delay in delivery, you have the option of canceling the order under the terms and conditions defined in Article L 138-2 of the Consumer Code. If you receive the product in the meantime, we will reimburse it and cover the shipping costs under the conditions of Article L 138-3 of the Consumer Code.In the event of deliveries by a carrier, the company cannot be held responsible for late delivery due exclusively to the unavailability of the customer after several proposed appointments.
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