Shop policies for Ethniccraftsmorocco

Returns & exchanges

Return & exchange window

Cancellations

Cancellations: accepted

Request a cancellation: within 2 days of purchase

Payments

 Secure options

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

I gladly accept returns and exchanges

  • Contact me within: 14 days of delivery
  • Ship items back within: 30 days of delivery
  • I accept cancellations
  • But please contact me if you have any problems with your order.
  • The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)

Digital downloads

  • Intimate items (for health/hygiene reasons)
    Conditions of return
  • Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.