Shop policies for Ethniccraftsmorocco
Returns & exchanges
Return & exchange window
Cancellations
Cancellations: accepted
Request a cancellation: within 2 days of purchase
Payments
Secure options
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
I gladly accept returns and exchanges
- Contact me within: 14 days of delivery
- Ship items back within: 30 days of delivery
- I accept cancellations
- But please contact me if you have any problems with your order.
- The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return - Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
